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myFitnessSync | Apple Health to Fitbit
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Have a question? Need help. Visit our FAQ section.
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Reviews are anonymous and we can't help you or give a refund through a review. Please contact support if you're having trouble!
Please see this FAQ if you see this error - "Error getting Fitbit profile. Cannot sync."
Step 1 | Grant Access to Fitness Data
- Launch the myFitnessSync - Apple Health to Fitbit app
- On the main screen click the "Login" button to login into your Fitbit.com account.
- On the Fitbit login screen type in your Fitbit user name and password and click the "Login" button
- On the Fitbit data access screen click the "Allow" button to allow the myFitnessSync app to have read access to your data. Make sure to leave all fields checked. Especially the "profile" field. We cannot sync your data without access to these fields.
- You may be prompted to open the myFitnessSync - Apple Health to Fitbit app. Click "Open".
- Click the Fields button to open the Fields tab
- Click "All Categories On" to allow myFitnessSync to update your data in Apple Health.
- Click "Allow" at the top right.
- Now you are ready to sync Apple Health to Fitbit
Step 2 | Sync Apple Health to Fitbit
On the Fields tab you should see a list of sources with Steps and Weight underneath them. Enable either Steps and/or Weight for one source.
*Important*: myFitnessSync syncs 1 month of historical data. This data will overwrite any existing Fitbit data. Unfortunately this is Fitbit's decision, and they do not provide you with an option to not overwrite the data. Once your Fitbit data is overwritten it will be lost.
On the Fields tab you should see a list of sources with Steps and Weight underneath them. Enable either Steps and/or Weight for one source.
*Important*: myFitnessSync syncs 1 month of historical data. This data will overwrite any existing Fitbit data. Unfortunately this is Fitbit's decision, and they do not provide you with an option to not overwrite the data. Once your Fitbit data is overwritten it will be lost.
- Click the Home tab
- On the Home screen of the myFitnessSync - Apple Health to Fitbit app click the "Sync Now" button.
- If this is your first time syncing your Apple Health data to Fitbit data with myFitnessSync - Apple Health to Fitbit app it could take a couple minutes to sync all your data with Fitbit.com. Please be patient and leave the myFitnessSync - Apple Health to Fitbit app running in foreground. Do not use another app until syncing is complete. If the app goes into the background you will have to sync Apple Health to Fitbit again.
- Sync Apple Health to Fitbit has been completed
Step 3 | View your data on Fitbit.com or the Fitbit app
- IMPORTANT: - The Fitbit app doesn't always refresh the data. Force close the Fitbit app and launch it again.
- Launch the Fitbit app or go to Fitbit.com and login into your account to view your data.
- On your dashboard you should see your walking activity(steps) and your weight.
- After your initial sync which goes back 30 days, myFitnessSync will sync 7 days back of data. If you go longer than 7 days without syncing (auto-sync or manual), you may miss out on days worth of data. It is best to sync at least every few days in order to avoid gaps in your data.
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